New automatic attendant system installed for Regione Abruzzo

A new automatic attendant system providing ASR (Automatic Speech Recognition) and TTS (Text To Speech) services has been installed for Regione Abruzzo.

The system asks the caller the first and last name of the requested person and than transfer the call to the desired person.

The system is installed on a virtual machine and is connected through a SIP trunk to the existing customer’s PBX.