Alceo > Products and Solutions > Principal Advantages

Principal Advantages

For managers

  • monitoring, simplification, efficiency

For IT managers

  • Reliability and security
  • Ability to contribute to reduction of costs

For the sales force

  • Improved customer relations
  • Ability to be in constant contact with – and receive support from – the company

For Customer Care staff

  • Faster and more personal service for customers

For IT consultants

  • Problem-solving tools
  • Tools for integration with diverse systems and applications

For anyone working in the telecoms sector (operators, systems integrators, sales agents, networking specialists)

  • Passing from a commercial approach based on assistance, release updates and maintenance to a new approach emphasizing the integration of new features and services.