Unified Communications for carriers and ISP
With BCS, any carrier or Internet Service Provider can offer a vast range of innovative Unified Communications services to its clients thus becoming an ITSP (Internet Telephony Service Provider).
The Unified Communications services proposed by Alceo, by means of the installation in the data center of the carrier or ISP, are destined for a business clientele.
Unlike applications such as Skype, which offer a limited number of telephone functions, BCS provides a complete set of business-orientated functions including:
- blind transfer or consult transfer;
- definition of call groups;
- definition of service levels for individual users;
- manager-secretary functions.
La semplicità di installazione del client (via web), la interoperabilità con qualsiasi device audio, la semplicità di amministrazione fanno di BCS una ottima opportunità.
Moreover, all the Unified Communications functions such as presence, chat, instant messaging, and desktop sharing are available to users who can set up their own UCC system quickly and easily.
Particular attention has been paid to the security and administrative aspects of the system.