18/02/2020

New voice recording system installed for AUSL Reggio Emilia

A new voice recording system has been activated for AUSL Reggio Emilia. The system will record the communications between patient and doctor for the care continuity service (Continuità Assistenziale). All recordings are saved in a SQL Server DB and a web application is provided to search and listen through all recorded conversations.

The web application is integrated with the customer’s Active Directory infrastucture and every search is logged for audit purposes.